Frequently Asked Questions

Is online learning for me?

Distance or online learning is ideal for those individuals who have limited time or resources to conduct a classroom based course due to employment or other commitments. Distance Learning encourages the student to study at their own pace, within their own environment, allowing them to achieve their potential at their own speed with as much or as little assistance as required. Students undertaking a distance learning study program must be self-motivated and disciplined in their learning to ensure that the program is completed within the required time frame.

Where can I find extra help?

The Toddington Training Solutions Website contains an easy-to-use discussion forum where students can communicate ideas and solutions or seek assistance from other online learners. Additionally, your course instructor can be reached via email at any time to offer guidance and answer specific questions. Instructors will endeavor to respond to requests for assistance within 24 hours of receiving an email.

What if I need more time to complete the course?

In special circumstances, time extensions may be granted. Course extension requests should be submitted via email to your course instructor one month prior to your original completion date. Students are required to complete each level of the course within a 3-month period. One short extension may be granted per level depending upon circumstances.

Do I need to study for a minimum number of hours per week?

Each course topic clearly indicates the expected amount of time that the topic is expected to take to complete, allowing students to plan study time accordingly and take into account work and home commitments. A realistic time commitment would be 2-4 hours per week for each level of the course.

Where can I find details of the course assignments?

This course requires that students complete a number of research assignments throughout each level of the course. An explanation of the assignment criteria can be found within the course introduction document at the beginning of each level as well as at various points throughout the course material.

What is the overall pass mark?

The overall pass mark for successful completion of the course is 70%. This is the grade that must be attained in order to receive the certificate of completion for this course.

What happens if I don't complete the course within the specified time?

If you are unable to complete the course within the specified time, you should contact your course instructor to request an extension. At the conclusion of the course, you will be graded on the assignments that have been submitted up to that time; this may or may not equate to the 70% mark required to successfully complete the course. Any student not completing the entire course within a 12 month period will be required to submit an explanation through their Supervisor or Line Manager explaining the reason for the delay and requesting a further extension.

Can I submit the student review tests?

At various points throughout the course are student review tests which students are required to complete. These reviews are intended to solidify your understanding of the course material. Students may take as long as necessary to complete the reviews and need not submit them for marking by a course instructor. If students wish to submit the reviews it is acceptable to do so, however, these will not be graded. Advice, assistance or guidance may be offered if requested.

Who do I contact if I find errors in the course material?

While every effort has been made to ensure that the information contained within the course material is accurate and up to date, changes in technology and Web site services can occasionally result in inaccuracies in the course material. Errors and relevant new material that should be included in future revisions of the course should be reported to the course instructor.

How often is the material updated?

The course content is updated monthly; however significant changes to course material in addition to useful updates will be posted to the Course Updates discussion forum located on the home page of this site. It is advisable to check this information source each time you log on.